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For Testers

For Testers

Lab Testing & Results

How do I Place an Order?

How do I Download a Sample QR Code?

How do I Share Results?

How do I Print Chain of Custody Forms?

How do I Save Results?

How do I Edit Company Information on the Certificate of Analysis?

How do I Export Testing Data and Reports?

How do I Create Product Labels with Testing Info?

Why can't I find my order?

I received an email about my order, but cannot access my account

Why am I Not Getting Notifications About my Order?

How do I Place an Order with METRC Samples?

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Getting Started with Confident LIMS

How do I report a problem?

How do I get help?

How do I Accept an Account Invite?

Does Confident LIMS block users?

What should I do if I cannot sign into my account?

What is my Username?

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Account & Billing

How do I Update my Organization Info?

How do I Invite and Manage Teammates?

How do I Add a METRC API Key?

How do I Update Notification Settings?

How do I Add or Remove Pickup Address?

How do I Reset my Password?

How do I Update User Notification Settings?

How do I Add, Update, or Remove a License?

How do I Change the Owner on my Account?

How do I Close an Account?

Why can I not Access my Account?

How do I change my Organization?

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