For Labs
Account & Billing
General
- Migrating Test Packages & Configurations to New Industries
- How do I Manage Equipment & Consumable Inventory?
- How do I Create or Edit a Test Package?
- How do I Configure a "Rush" Test Package Add-On?
- How do I Add a Client?
- How Do I Set Custom Pricing for Clients?
- How do I Add Client Discounts?
- How do I Add Client Notes?
- How do I find a Client in Confident LIMS?
- How do I Use the LIMS Editor?
- How do I Log Laboratory Sample Weights for Inventory Control and Tracking?
- How do I Add a Signature for a Team Member?
- How do I Print Batch Bag Labels?
- How do I Print Vial Labels?
- How do I Clear my Cache & Cookies?
Order & Sample Management
- How do I Place an Order?
- How do I Find an Order?
- How do I Verify an Order?
- How do I Edit an Order?
- How do I Change the Test Packages for Samples in an Existing Order?
- How do I Add or Remove Samples in an Existing Order?
- How do I Add a Sample to an In Progress METRC/BioTrack Order?
- How do I Cancel an Order?
- How do I Complete an Order?
- How do I Partially Complete an Order?
- How do I Print Invoices for an Order?
- How do I Update the Payment Status on an Order?
- I Accidentally Placed an Order Under the Wrong Client, How do I Fix This?
- Why am I Unable to Close an Order?
- How do I Find a Sample in Confident LIMS?
- How do I Set Due Dates for Samples?
- How do I Assign an Assay Status to a Sample?
- How do I Edit a Sample's Matrix Category or Type in an Existing Order?
- How do I Filter by Multiple Sample & Order IDs?
Reporting & Data Management
- Unit Conversions
- How do I Bulk Import Data?
- How do I Upload Photos of my Samples to Include on Reports?
- How do I View Which Formulas are Applied to my Data in LIMS?
- A Sample Matrix Type was Updated and my Data Reporting Table Defaults are Not Updating, How do I Update These?
- How do I Generate Reports in Bulk?
- How do I View Draft Reports?
- How do I View All of my Sample Data in One Place?
- How Can I View Analyte Data Trends?
- How do I View a Report Version History?
- How do I Upload Additional Documents?
- How do I Correct a Missing or Wrong Signatory on a Report?
- Why is my Lab License not Appearing on Reports?
- How do I Create or Edit a Report Template?
- How Do I Unpublish Results?
- How do I Re-Issue or Re-Upload Reports to a Completed Order?
- How do I Export Data and Reports?